Abstract
BackgroundIn 2017, the Supreme Court of India ruled that privacy is a fundamental right of every citizen. Although mobile phone apps have the potential to help people with noncommunicable diseases, such as diabetes and mental illness, they often contain complex privacy policies, which consumers may not understand. This complexity may impede the ability of consumers to make decisions regarding privacy, a critical issue due to the stigma of mental illness.ObjectiveOur objective is to determine whether mental health apps have more complex privacy policies than diabetes apps.MethodsThe study used privacy policies extracted from apps. The apps pertained to diabetes or mental health, and were all of Indian origin. Privacy policy reading complexity was compared between the two types of apps using a series of 15 readability measures. The universe of applicable apps on the Google Play store, as viewed between May and June 2017, was considered. The measures of readability were compared using chi-square tests.ResultsNo significant difference was found between the privacy policy readability of the diabetes apps versus the mental health apps for each of the measures considered. The mean Flesch-Kincaid Grade Level was 13.9 for diabetes apps and 13.6 for mental health apps; therefore, the mean policy grade level for both types of apps was written at a college level. Privacy policies in the 25th percentile of complexity were also written at a college level for both types of apps.ConclusionsPrivacy policy complexity may be a barrier for informed decision making.
Highlights
The Supreme Court of India’s August 2017 ruling that privacy is a fundamental right of every citizen underscores the need for greater attention to privacy rights in all contexts of Indian society [1]
No significant difference was found between the privacy policy readability of the diabetes apps versus the mental health apps for each of the measures considered
This study examined the complexity of privacy policies found within Indian apps for issues related to diabetes and mental health
Summary
The Supreme Court of India’s August 2017 ruling that privacy is a fundamental right of every citizen underscores the need for greater attention to privacy rights in all contexts of Indian society [1]. More than 40% of Americans believe that mental illness is similar to physical illness, less than 20% of Indians agree with this sentiment [3] Due to this attitudinal difference, it is possible that there is a greater distinction between the privacy policies of apps for mental health versus physical health in India than in the United States. Mobile phone apps have the potential to help people with noncommunicable diseases, such as diabetes and mental illness, they often contain complex privacy policies, which consumers may not understand. This complexity may impede the ability of consumers to make decisions regarding privacy, a critical issue due to the stigma of mental illness
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