Abstract

AbstractIn recent years community or indigenous change agents have been employed increasingly in both domestic and international programs of directed change. Sadly, in too many cases the relation has been neither happy nor productive for the agencies, agents, or client communities involved. The present study of community and external change agents in three programs of directed urban change grows out of the authors’ planning and training activities with two of the programs, and their interest in the third. Using participant observation, structured interviews, and the content analysis of written reports, data was collected from four external and 49 community agents on communication behavior, career orientation, perceived accountability, attitudes toward agency and client, contact, knowledge, and homophily with agent and client, and perceived influence. Findings supported the notion of two distinct and different classes of change agents and point to a number of tentative generalizations concerning the use of...

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