Abstract
Physicians’ communicative competence is of immense importance for their professional activity. The current study presumes that future doctors’ communicative competence correlates with their stress resistance which influences their professional performance of duties. The specific aim of our research was to conduct a thorough study of the communicative competence of future doctors with different levels of stress resistance. According to the analysis of the level of their stress resistance, seventy-seven senior students of the Donetsk National Medical University of the Ministry of Health of Ukraine were divided into three groups. Further, applying a set of appropriate psychodiagnostic methods and techniques, their communicative competence was evaluated. The results have proved that the research participants with a high level of stress resistance are more communicatively competent compared to the participants with average and low-level stress resistance. Our findings suggest that future physicians’ communicative competence, as it is closely connected with their stress resistance, needs more considerable attention of authorities in medical education. So, we speculate that introducing socio-psychological training sessions both to the curriculum and to the process of current physicians' professional development will contribute to the successful performance of future doctors’ professional duties under pressure, and their interaction with colleagues, patients, and their relatives.
Highlights
Professional medical activity is determined by various complex situations that require qualified emergency care, as well as appropriate choice of communication and interaction both with colleagues and patients and their relatives
The Boston stress test results indicated that 18 participants had a high level (HL) of stress resistance (7.05±1.47), which pointed to excellent resistance to various stress factors; 33 participants (42.8%) displayed a moderate level (ML) of stress resistance (23.5±2.8), which corresponded to sufficient resistance to a stressful life. 26 research participants (33.8%) demonstrated a low level (LL) of stress resistance (41.1±3.5), which may indicate certain difficulties in overcoming stressful situations, some vulnerability even to the minor stressors, which may harm their health and well-being
Realising the importance of communicative competence and stress resistance in the medical profession, and taking into account the ideas of other scientists, we consider introducing a number of socio-psychological training sessions as one of the most effective means for the formation and development of professionally important qualities. (Kaidalova, 2014; Mitina, 2016) These training sessions should be aimed at developing effective communication skills, interaction, and self-restraint skills, which will result in an increase in the level of stress resistance
Summary
Professional medical activity is determined by various complex situations that require qualified emergency care, as well as appropriate choice of communication and interaction both with colleagues and patients and their relatives. In this regard, the formation of doctors’ communicative competence is of particular importance. The communicative competence is manifested in the communicative knowledge, skills, and qualities necessary to transmit and receive various kinds of information, and to interact with other people, to perform various social roles in groups and teams (Puz, Astakhov, 2019). Physician communicative competence includes expert skills of establishing and maintaining the necessary contacts, understanding the interlocutor’s nonverbal communication cues, appropriately solving various difficulties that may arise when interacting with patients, their relatives, and colleagues
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