Abstract
Countries are facing a pandemic crisis in the context of a new disease from the coronavirus family, referred to as COVID-19. This article aims to present the main facts related to the fight against the pandemic from the perspective of the Portuguese governance, aiming to contribute to the knowledge of crisis management by political leaders as well as the performance of public entities. The present research was conducted through a quantitative approach, using data publicly provided by the Portuguese Directorate General of Health. An explanatory and descriptive study is presented about the current panorama, and yet to be shared good practices of crisis management and the relevance of organizational values in crisis management and crisis coordination are also discussed. Based on the lessons from Portugal, the authors suggest the relevance of organizational values and stakeholders’ coordination as key factors in crisis situations, such as the current one.
Highlights
Nowadays, the world is facing a time of dramatic changes and demanding actions due to the biggest worldwide crisis of the 21st century
The aim was to present an explanatory and descriptive study about the Portuguese current panorama and share good practices for crisis management, by answering the following hypothesis: “the mitigation measures developed and implemented by the Portuguese authorities have unequivocally contributed to the reduction of the number of deaths in Portugal”
In the mitigation and recovery phase, all health services must have the capacity to deal with a slight to moderate COVID-19 case, since the severe cases must be managed in a clinical environment
Summary
The world is facing a time of dramatic changes and demanding actions due to the biggest worldwide crisis of the 21st century. The results that monitor the situation and the developments are presented daily thanks to the countries’ statistics. The new coronavirus disease, named COVID-19, caused by the SARS-CoV-2 virus, has led to the current pandemic scenario. The disease originated from Wuhan, Hubei, China, and has already 10,321,689 confirmed cases, 507,435 confirmed deaths, and the virus has already reached 216 countries [1]. The social, economic, and political impact is intense, and countries’ governments react at different rates—with different measures and different impacts [2,3]. Questions about the before, during, and after the crisis start to arise
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