Abstract
Cognitive engineers study complex systems in context Yet the same phenomena they observe in professional environments are also apparent in the everyday activities of people. In this paper, a case study is used to illustrate how the principles and theories employed to study complex cognitive systems are just as applicable for routine activities. The case study involves four people traveling from three different locations, meeting at an airport, and proceeding to a business meeting with a fifth person. Although the plan failed, the events surrounding the trip provide an opportunity to discuss cognitive engineering concepts such as planning and execution, replanning, coordination, and internal representations, The paper suggests that applying cognitive engineering methods to the study of everyday activities may provide valuable insights into more complex systems.
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