Abstract

The cognitive reflection test (hereafter, CRT) is a widely used tool in studies that deal with human decision-making and problem-solving. However, the interpretation of the results of the test remains an open discussion in extant literature. Despite the high predictive power, the characteristics of a decision-maker measured by the CRT remain unclear. This article suggests a novel and inclusive framework that relates the CRT to the cognitive experiential theory (hereafter, CET), which is a well-established dual-process theory. The framework explains the observed phenomena (e.g., individual decision-maker differences) using data from five laboratory experiments. The framework is inclusive because it provides possible explanations for the results in the published literature. The overall results support the argument that the CRT measures the efficiency of the resources of an individual’s working memory. In contrast, the rationality experientiality inventory (hereafter, REI) (a measurement tool of the cognitive experiential theory) captures an individual’s cognitive ability. The efficient use of the working memory leads to the full potential of decision-makers’ cognitive abilities in analytical tasks, thereby indicating that cognitive ability and working memory form a viable framework for studies in the disciplines behavioral operational research (hereafter, OR) and decision sciences.

Highlights

  • In behavioral OR, a sub-discipline of OR that is concerned with decision-making practice and human problem-solving (Hämäläinen et al 2013), the cognitive reflection test (CRT) is a popular tool

  • This paper suggests a new framework that places the measurement of the CRT in the context of the cognitive experiential theory (CET), which is an inclusive dual-process theory

  • According to the CET, the experiential system has a biasing influence on the rational system, which is considered the primary source of systematic decision errors (Epstein et al 1992)

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Summary

Introduction

In behavioral OR, a sub-discipline of OR that is concerned with decision-making practice and human problem-solving (Hämäläinen et al 2013), the CRT is a popular tool. This paper suggests a new framework that places the measurement of the CRT in the context of the CET, which is an inclusive dual-process theory. It provides an encompassing explanation for the published results in the literature and a comprehensible conceptualization of the results of the CRT within the CET.

Literature
Definition of the two systems
Comparison of the two systems
Cognitive ability and working memory framework
Inventories and hypotheses
Results and discussion
Conclusion
Full Text
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