Abstract

The computer system has become one of the centerpieces in the functioning of organizations hence the importance of an IT (Information Technology) master plan to manage its development. To find a provider for the IT master plan’s realization, organizations are increasingly using tendering as the mode of awarding contracts. This article focuses on the use of multi-criteria decision-making method AHP for analysis and evaluation of tenders during the awarding of contracts of IT master plan’s realization. To achieve this goal, a painstaking work was realized, on the one hand, for making an inventory of criteria and sub-criteria involved in the evaluation of bids and on the other hand for specifying the degrees of preference for each pair of criteria and each pair of sub-criteria. Finally, a test was performed by using fictitious tenders. The goals of this work are to make available to members of tenders committee a decision support tool for evaluating tenders of IT master plan’s realization submitted by bidders and endow the organizations with effective IT master plans in order to increase the performance of their information systems.

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