Abstract

This paper presents an investigation into the changing nature of user involvement in Information System Development (ISD) projects. This analysis shows the representative papers that have been published on user involvement in ISD projects and identifies areas requiring further investigation and research. Considering different project contexts the need for a new approach where an ISD project is steeped within social complexity is proposed. The specific phase of requirements elicitation and the need to consider more than the technical requirements for an ISD project are clearly presented. The systems approach is proposed for considering the “whole” rather than the separate social and technical systems as well as considering the business processes that are associated with the ISD project. It is proposed that creating a shared understanding between users and developers at the very beginning stages of an ISD project will influence a projects success.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.