Abstract

During 2020, in the time of the COVID-19 during and after lockdown. Governments are imposing lockdown and shutdown for all activities/services inside the country to reduce the spread of the previously mentioned pandemic including international flights. Major factories and manufacturers had stopped for months during the pandemic which led to having thousands of people with no salaries. Major companies resorted to work from home procedures whenever they can to keep the business going. This research will focus on the Online buying intention that eventually leads to buying behavior of Ready-made Garments in Egypt over the internet and social media, such as Facebook and Instagram to be specific. Readymade garment industry has started booming with the spread of e-commerce, especially with the influence of social media. Paper focuses on the area of greater Cairo and its resident customer segment of readymade garments, focusing on middle and upper social with minimum college education, who are also well-enabled with the needed resources to purchase products via the Internet. 
 
 The primary data was collected through Customer Interviews that were conducted through online questionnaires that resulted in the observation of COVID-19 as a catalyst for online shopping intention as a determinant of behavior since 32.5 % of the respondents increased their buying frequency during the lockdown. The secondary data was collected through the review of previous researches, models and cases. Although the Online Buying Behavior is relatively a new phenomenon, the Buying behavior is quite rich with theories, a theoretical framework was proposed for the study of the online buying intention as a determinant of behavior that is based on Technology Acceptance Model (TAM) by Davis (1989) and 2 variables from Nayyar & Gupta (2011) along with 2 moderating variables which are eWOM & Psychological Factors and a mediating variable which is COVID-19.

Highlights

  • Ready-made Garments industry has evolved over the past couple of decades all over the world to become a multi-billion industry

  • The number of internet users increased by 22% between 2019 and 2020 to become 54.74 million users, Internet penetration in Egypt is at 54% in January 2020 with average daily time spent on using the internet is 7 hours and 21 minutes (Kemp, 2020)

  • The number of social media users increased by 7.3% between April 2019 and January 2020 to become 42 million users, social media penetration in Egypt is at 41% in January 2020 with average daily time spent on using social media is 2 hours and 57 minutes (Kemp, 2020)

Read more

Summary

Introduction

Ready-made Garments industry has evolved over the past couple of decades all over the world to become a multi-billion industry. They range from major clothing retailers with their own factories to startups that are new in the market Both sectors boosts the economy whether through online shops or physical outlets. It’s a new behavior that has started by the booming of e-Commerce which measures the appeal and preference of consumers to move towards shopping over the internet instead of physical outlets This behavior is growing in all sectors and industries. There’s another phenomena that started affecting the online buying intention as a determinant of behavior which is the fear of missing out on an opportunity, an opportunity to buy a last item, or sale item or even buy an item that everyone is wearing all over social media even if it doesn't match or suit their style This phenomena is well used and built upon in marketing for all industries especially in the fashion sector. The online channels solved all obstacles created by the lockdown and social distancing

Stakeholder Analysis
Sellers
Courier Service Providers
Customers
Literature Review
Prior Theories on Behavior
Previous Research and Cases
Minor Research Questions
Data Collection and Analysis
Recommendation
Findings
Future Work
Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call