Abstract
The role that care assistants and nursing assistants play in delivering a practical, quality service to elderly mentally infirm people has been undervalued for far too long. This small book is packed with ideas and strategies for coping with a group of people who present the greatest and most rewarding challenge to the caring professions. Seventeen chapters, all by different authors, build up to form an invaluable collection of information aimed to make the readers' working lives enjoyable, stimulating and understandable.
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