Abstract
Currently, most companies in the industry generate the largest portion of profit from aftersales of passenger cars (maintenanceservices and sales of spare parts), but before the economic crisis, new car sales was the largest component of profit. Accordingly,in Latvia, there is a need to focus on the provision of aftersales services. The first section of the article describes and analyses thepassenger car park in Europe and Latvia, and discusses the significant indicators as the number of cars per 1000 residents, the firsttime registered cars and dynamics of those indicators. The second section discusses the author’s survey of the Latvian drivers andtypes of repairs they conducted within the last year, and average annual cost of carrepairs, and tires, and the drivers’ plans for thenear-term future on reduction of car costs. KEYWORDS: car aftermarket, car service, car park, drivers’ survey. DOI: http://dx.doi.org/ 10.15181/rfds.v11i3.605
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