The Capacity Building and Public Service Delivery in Mogadishu Municipality, Banadir Region, Somalia

Abstract

This study focused on capacity building and public service delivery in Mogadishu Municipality,Banadir region, Somalia. The study objectives were to assess the current practices of capacity building conducted in Mogadishu Municipality (Banadir region), to identify the identify stakeholders involved in capacity building in Mogadishu Municipality (Banadir region), to identify successful factors in public sector capacity building program in Mogadishu Municipality(Banadir region) and to examine the constraints to effective public sector capacity building in Mogadishu municipality. The researcher used a combination of both qualitative and quantitative approaches of research to collect and analyze text and numeric data respectively. The researcher used descriptive research design, which has helped to investigating the current practices of capacity building and public service delivery in Mogadishu City.For the purpose of this study, the sample size was 52. It was stratified through the various groups. The data collected was coded first. After coding there was data entry and analysis using content analysis. The study concluded that citizen participation in the design and implementation of capacity activities for better public service delivery in Banadir region building are being practiced and implemented and Banadir regional administration has made good progress towards promotion of capacity building for better public service delivery in Mogadishu Municipality, Banadir region, Somalia, but there are problems and shortcomings in applying and practicing as well as promoting the theory and principles of capacity building.Based on the findings, the study recommended that as part of the capacity building effort,providing training without assessing the needs of the offices and or sectors results in wastage of resource. Therefore, training needs analysis should be undertaken before conducting training activities and the training has to be linked with performance, capacity created and developed would imply a huge waste of resources if it is not effectively utilized. Brain drain is often the byproduct of non-capacity utilization, involving non state actors during capacity need assessment and development and formulating local government capacity building framework.