Abstract
Aim: To examine the relationship between workplace stress, job satisfaction, intention-to-leave and the development of burnout among multinational nurses in Saudi Arabia (SA). Background: Burnout among healthcare workers is a critical issue that has negative impacts on staff well-being, turnover rate, patients’ care quality, and the overall organizations’ performance. Moreover, Saudi Arabia’s reliance on overseas nurses forms a unique working environment, where most nurses are working outside their home countries. The study was conducted at KFMC in Riyadh; a MOH affiliated tertiary care hospital with a 3000 multinational nursing workforce. Methods: A correlational, cross-sectional study was conducted over the period 1 August to 30 December 2016 to identify demographics, causes of job stress, burnout, job satisfaction, and nurses’ intention-to-leave. Two hundred and twenty-four nurses completed the survey. Results: 313 responses were collected (RR: 10.5%); of the total responses, 224 met the inclusion criteria. Workplace stress and nurses’ intention-to-leave have a positive correlation with the development of burnout symptoms. While job satisfaction levels had a negative correlation with the development of burnout symptoms. Overall, nurses’ demographics had no significant effect on the development of burnout. Conclusion: Multinational nurses in Saudi Arabia suffer from work-related stress and burnout that can translate into high turnover, which in turn can be detrimental to the health organizations in the country. Implications for Nursing Management: Vigilant strategies and interventions are required to improve the nurses working environment.
Highlights
Research shows that healthcare professionals are at high risk of developing burnout as a result of a stressful working environment, extensive responsibilities and heavy workloads in healthcare sectors [1] [2] [3]
Multinational nurses in Saudi Arabia suffer from work-related stress and burnout that can translate into high turnover, which in turn can be detrimental to the health organizations in the country
Saudi Arabia suffer from burnout due to workload and work-related stress
Summary
Research shows that healthcare professionals are at high risk of developing burnout as a result of a stressful working environment, extensive responsibilities and heavy workloads in healthcare sectors [1] [2] [3]. The prolonged exposure to work stress is a potential hazard in healthcare organizations, leading to burnout [4]. In 2007, Turton alluded that nurses suffer from higher stress levels compared with other healthcare providers due to the nature of their working environment, one characterized by a high level of emotional strains which stem from their daily exposure to sick and dying patients [5]. Healthcare organizations are highly dynamic systems characterized by continuous change. Several studies showed that organizational transformation and change increases workplace stress [9] [10] [11]
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