Abstract
This research used deductive qualitative approach through a case study. The data was collected through observation, interview, and documentation. The data was analyzed by using technique of data reduction, data presentation, data interpretation, and verification. The accountability of an organization perceives a hierarchical relationship and follows the report format provided by the superior in reporting the accountability report. The accountability report of Education Service Department of Makassar was done once in three months. Meanwhile the accountability reports from schools sometimes were delayed since the disbursement of free education fund was delayed too. Bureaucracy accountability can be seen from the achievement of the objectives and goals of accountability in the implementation of free education system at the Education Service Department of Makassar. The achieved objectives are the accountability reports of every elementary school, junior high school, and senior high school /vocational school from public and private institutions in Makassar. While the achieved target is the realization of disbursement of free education budget to every elementary school, junior high school, and senior high school/ vocational school either in public sector or in private sector can be used properly with reference to juklak and juknis of implementation of free education program at Makassar Education Service Department.
Highlights
Education is an instrument of economic and social development
The main criterion for determining informants is the intensity of the informants getting involved in the implementation of free education program at the Education Service Department of Makassar
Schools as the implementer unit of the free education program makes a quarterly report to the Regional Technical Implementation Unit (UPTD) of the Sub-district, the Education Service Department of Makassar
Summary
Education is an instrument of economic and social development. In a broader context, it is the main basis for the overall implementation of the highest priority of human resource development policy in a comprehensive national development framework. The Bureaucracy Accountability in Implementing Free Education Program in Those problems cause a low performance of government / public bureaucracy. The problem of efficiency of education services can occur due to various factors, namely education staffs, students, curriculum, teaching and learning programs, educational facilities / infrastructure, and socio-cultural atmosphere. A gap will occur when the components of the educational system mentioned before are unable to meet their demands and aspirations It makes the effectiveness level of service especially in the Basic Education at Education Service Department in Makassar low. Based on the problems mentioned before, this research tries to take a more specific dimension namely “the Accountability of Bureaucracy in the Implementation of Free Education System at Makassar Education Service Department"
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