Abstract

This conceptual paper applies the construct of emotion regulation to the work- family interface in order to continue the exploration of the bright side of emotional labour. Contrary to the predominant view that emotional labour is stressful and brings about harmful outcomes, we propose that engagement in emotion regulation in transitioning from work to family roles improves individuals’ psychological detachment from work, thereby enhancing work-life balance and life satisfaction. Job stress can inhibit a person’s psychological detachment from work during non-work time, causing them to remain beset with work-related thoughts and negative moods when moving from work to family. We argue that, ‘social display rules’ (i.e. social and emotional display requirements) positively influence individuals’ engagement in emotion regulation to meet family role demands. Drawing on current research on role boundaries, emotional regulation, emotional labour, work- family conflict, and recovery, we offer testable propositions to encourage future research on emotional labour in the work-family interface. Emotional intelligence, family role identity, spousal support, and national culture are proposed as moderators. Theoretical and practical implications are discussed in closing.

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