Abstract
Achieving better patient outcomes is something that often eludes us. We sail together with our patients through the rough seas of diabetes and its complications. As in the Bermuda triangle, both patient and health care professional can get lost at times; however, this process of being lost and finding our way back again can provide us with valuable lessons to become better at what we do and thus improve outcomes for the person with diabetes. This paper addresses the key elements of effective treatments for diabetes, the qualities needed to be a clinical champion, and the components needed to deliver high quality care. The paper delves into issues around leadership, passion and vision. It also addresses effective service delivery models, structured self-management education and health care professional training. Copyright © 2014 John Wiley & Sons. Practical Diabetes 2014; 31(7): 298 ‐303
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