The behavior of bureaucracy in service in the office of Tanah Miring District, Regency of Merauke

Abstract

Bureaucratic behavior in providing services to the Tanah Miring District of Merauke Regency. The purpose of this study was to determine how bureaucratic behavior in service to the Tanah Miring District of Merauke Regency. Data were analyzed using descriptive methods, while this study used a qualitative approach, while data analysis techniques, the authors used three stages: data reduction, data presentation, and conclusion drawing. The results of this study indicate that bureaucratic behavior in service in the Tanah Miring District of Merauke Regency is not maximal. This can be seen from the indicators used to measure bureaucratic behavior in providing services to the community including the responsibilities of the apparatus that are not in accordance with their main tasks and functions, lack of awareness of the apparatus on the duties or obligations that are their responsibility. Besides the lack of clarity about the job description to each-one employee, there is no delegation of duties and authority from a leader to employees at the lowest level. The aspect of job satisfaction has not provided a sense of satisfaction for the apparatus in work, because some of its officers work not based on a description of the main tasks and functions and capabilities possessed by the apparatus itself.