Abstract
Abstract The Baldrige Education Pilot Criteria were developed in response to strong interest by the education community and business leaders in having a set of criteria, similar to the very successful Baldrige Criteria, to guide the evergrowing quality efforts by educational institutions. The goals of the Education Criteria, which were pilot-tested in 1995 in parallel with the Baldrige Award for businesses, are (a) “delivery of ever-improving educational value to students, contributing to their overall development and well-being;” and (b) “Improvement of overall school effectiveness, use of resources, and capabilities.” This article describes the Education Pilot Criteria and proposes that they are highly compatible with the AACSB standards and provide a useful guideline for improving the quality of business schools.
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