Abstract
Wine is particularly suited to various dimensions of the internet and hence creating a brand image that will attract and retain consumers is the conundrum of the online wine retailers. This article outlines the findings of a primary ‘field’ research study with a final sample size of 1377 using an online-administered structured questionnaire to obtain information about behavioural and motivational perspectives in relation to the Australian online wine-buying consumer. The research sought specific answers to the group demographic profiles of the principal adopters of the internet medium, security and site navigation issues and past wine-purchasing behaviour of the online wine buyer. It was found that the security of personal financial information was the most important risk perception aspect while website functionality rated as the most important navigational issue. Online wine buyers were mostly well-educated, high-income males in the 35- to 44-year-old age group. Wine was confirmed to be both an information- and price-sensitive product in the online retailing context.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
