Abstract
The objective of this paper is to provide a conceptual and methodological structure for the examination of organizational communication processes. To fulfill this purpose, there is presented, first, a logic for the identification of communication systems, and then, a method by which these systems can be examined, audited, or evaluated. Organizational communication is defined as a system in terms of purpose, operational procedures, and structure. The achievement of organizational goals is stated as the purpose of organizational communication; and for the particular organization unit, this is accomplished through the appropriate employment of communication networks, communication policies, and communication activities. Four communication networks are identified: (1) regulative, (2) innovative, (3) integrative (maintenance), and (4) informative-instructive. To further the explicit identification of the organizational communication system, an exploratory taxonomy of communication activities is exhibited. It i...
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