The association between organizational climate and quality management practices: An empirical study on small-and medium-sized manufacturing companies in Taiwan

Abstract

This study accesses the relationship between organizational climate and quality management practices of Taiwanese small-and medium-sized manufacturing companies. Two constructs are included in the questionnaire: organizational climate and critical factors of quality management practices. Our study shows that small-and medium-sized firms that tend to de-emphasize organizational structure appear to have a high-quality-tendency orientation.