The Assessment of the Effectiveness of the Development of Digital Technologies in Commercial Banks of Uzbekistan

Abstract

The aim of this assessment is to assess the effectiveness of the digital development of commercial banks in Uzbekistan. To accomplish the aim of this assessment, identifying the highest ranked banks in the effectiveness of digital development in commercial banks in Uzbekistan was chosen as the objective of this assessment by the researcher. The following methods were used in this assessment: survey, comparative analysis, index, correlation, statistical tables, and figures. In the end of the assessment, “Uzmilliybank” JSC, “Uzsanoatkurilishbank” JSC, “Ipoteka-bank” JSCMB, “Asakabank” JSC, and “Anor Bank” JSCS were ranked the highest positions among the banks that are effective digitally developed banks in Uzbekistan. Based on the indicators of the assessment, the level of development of digital technologies and the level of development of innovative digital technologies in commercial banks in Uzbekistan were determined. As well, the classifications of the groups on the digital technology offerings and on the effectiveness of the digital development of the commercial banks in Uzbekistan were formed in accordance with five categories of “very strong,” “strong,” “medium,” “weak,” and “very weak.” The strategy for the effective development of the offerings of digital technologies in commercial banks of Uzbekistan was recommended for the banks that were ranked in “very weak” and “weak” positions on the list of the offerings of digital technologies by the banks. In the process of the research, a regression model was also created to predict the effectiveness of the digital development of commercial banks in Uzbekistan.