The application of quality control circle in quality management of pre-analytical phase

Abstract

Objective To explore the effect of quality control circle in decreasing the unqualified rate and improving quality of specimen in clinical laboratory during the pre-analytical phase. Methods The laboratory department of the First Affiliated Hospital of Kunming Medical University established quality control circle management model, since March 1 st to June 1 st 2016, following the steps of the theory and method of quality management. Used professional tools of quality control circle to solve existing problems before procedure. Then compared the disqualification rates before and after the implementation, and used chi-square test for statistical analysis. Results After activity of quality control circle, the unqualified rate of specimen in clinical laboratory declined from 0.565% to 0.220%. The difference was statistically significant (χ2=155.22, P<0.01), the goal achievement was 86.25%, the advance rate was 61.06%. And the ability of employees in using scientific means have improved. The ability of using quality control tools increased by 33.3%, the problem solving ability increased by 9.3%, the coordination and communication ability increased by 125%, the team cohesion increased by 56% and the enthusiasm increased by 20.7%. Conclusion With the application of quality control circle tools, the unqualified rate of specimen decreases and the ability of solving problems by applying of quality control circle tools.(Chin J Lab Med, 2018, 41: 324-327) Key words: Quality control circle; Pre-analytical phase; Quality control