The Application of Human Performance Models in the Design and Operation of Complex Systems

Abstract

For years, systems designers have used models of hardware and software to support the system design process. Recently, there have been technological advances in modeling all aspects of human performance. The paper will describe four specific applications of human performance modeling that we are exploring to support both the design and operation of complex systems, such as future Navy ships. Specifically, this technology can be used during system design to generate team design concepts, to provide decision support for systems engineers trying to follow a human engineering process, and to allow simulation-based evaluation of human performance. During systems operation, this technology can be used to provide decision support, adaptive aiding, and automation to the operator(s). We believe that human performance modeling technology has matured to the point where it can play a significant role in both the design and operation of future complex systems, reducing both cost and risk.