The Applicability of the International Standard (ISO 21500:2021) Managing Projects, Programs and Portfolios at the Saladin Investment Commission (Case Study)

Abstract

Purpose: The purpose of this study is to examine the possibility of applying the international standard (ISO 21500:2021) in the investment commission within the governorate of Saladin on one of its projects. The project is the construction of the Yarmouk residential complex to evaluate the extent of application of the standard. Theoretical framework: The reasons for the gap are due to a weakness in the application of the portfolio management item as it is not documented at that time, as well as a weakness in project management and program management. The main problem lies in knowing the extent to which the international standard (ISO 21500: 20 21) can be applied in the projects of the Saladin investment commission and through the research problem. Design/methodology/approach: The study used a checklist was used for the above specification items as the main tool for research with Pareto chart in addition to personal interviews with officials within the authority who have a direct relationship to the project. Findings: The researcher concluded that the Yarmouk residential complex has applied the requirements of the international standard (ISO 21500: 2021) by (57.7%) and this is acceptable according to the arithmetic mean (3.473), meaning that the gap ratio is (42.3%). Research, Practical & Social implications: The study found that the Yarmouk residential complex has only applied the terms of the specification with a weak percentage of less than 60%. Therefore, the Saladin IC should obtain and apply the specification in future projects to ensure that they meet the requirements for obtaining the ISO certificate. Additionally, measures should be taken to improve the skills and experience of the team to ensure that the project objectives are achieved. Originality/value: The study improves projects in the application of international standards (ISO 21500:20 21) for the quality of project management by directing decision makers to develop an appropriate methodology for evaluating projects in accordance with the international standard (ISO 21500:20 21) and help engineer recognize the importance of this application.