The Antecedents and Consequences of Job Satisfaction in China

Abstract

AbstractThis study extends social exchange theory to develop a model in Chinese context that positions job satisfaction as a mediator of the relationships between four antecedents and four volitional workplace behaviors. All four classes of antecedents (perceived organizational support (POS), procedural, distributive and interactional justice) except for procedural justice contributed uniquely to the prediction of satisfaction. Job satisfaction is also shown to mediate most antecedent-consequence relationships; although two important exceptions are evident, Such as POS–turnover relationship and procedural justice–consequences relationships. Furthermore, only four direct links from POS to citizenship behaviors directed at individuals, distributive justice to turnover intention, interactional justice to citizenship behaviors directed at organizations and turnover, suggest that job satisfaction does not fully mediate the relationships between POS, distributive justice, interactional justice and volitional workplace behaviors.KeywordsJob satisfactionPOSorganizational justicework outcomesChina