Abstract
Bike-sharing has experienced rapid growth in China since 2016. Notwithstanding the fast expansion, or possibly because it grew too fast, some bike-sharing companies have experienced setbacks and failure in 2018. This paper aims to close the gap due to the insufficient analysis on the influencing factors of the bike-sharing system problems in China. The study first used text mining of bikes-sharing related Chinese news reports and social web discussion boards. Subsequently, the study used association rule mining to explore the relationship between keywords generated by text mining of the original data sources. The results of news reports mined keywords show that problems with shared bikes deposits were closely related to the complaints of customers. In the context of social web discussion boards, the keywords relations implies that the users concern about the possible collapse of the bike-sharing companies and related management and economy issues. The information existed before the bike-sharing companies financial failure news took place. Our results also show that the association rule mining relationship of major keywords in news reports and social media can be an early warning sign of the financial failure of sharing bikes companies.
Highlights
Bike-sharing is one of the major applications within the sharing economy
3) The study concludes that the association rule mining results of the keywords from sharing bikes related Chinese news reports and ‘‘Tianya’’ web discussion boards focused on the commercial sharing bikes system
According to the association rule mining results of the Chinese news reports keywords, it shows that the sharing bikes deposits are closely related to the customers’ complaints
Summary
Bike-sharing is one of the major applications within the sharing economy. Bike-sharing meets the requirements of the sustainability and addresses ecological concerns. Recent studies of bike-sharing discuss the implementation of the system per se, its technology and regulations. Bike-sharing in China stemmed from an ecological concern and congested traffic conditions [1]. In the past three years, the fourth-generation of dockless bike-sharing programs (DBSPs), such as Mobike and OFO, have experienced a rapid expansion in China [2]. The rise of dockless bike-sharing seems, to be ephemeral. The lack of supply control and unregulated DBSPs resulted in a problem-ridden sharing bikes market in China. The possible failure of bike-sharing ventures in China became hot topics in the public opinion
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