The alienated employee: The role of cyberloafing in coping with workplace incivility in manufacturing sector of Pakistan

Abstract

Scholars have baptized to investigate the reasons behind cyberloafing of employees and means to condense it. In order to address the concern, the study is based on proposing a theoretical framework that explains the linkage between workplace incivility, work alienation and cyberloafing. We theorized that there is no significant impact of workplace incivility and work alienation on cyberloafing in the manufacturing sector of Pakistan. Further ahead, emotional exhaustion mediates the relationship between workplace incivility and cyberloafing and job stress mediates the relationship between work alienation and cyberloafing. Empirical validity of the research was established with the use of closed ended questionnaire from 300 employees working in the manufacturing sector of Karachi. Results proposed that there is no moderating effect of organizational commitment on emotional exhaustion and cyberloafing whereas psychological capital had no moderating effect between workplace incivility and cyberloafing.