Abstract
Claims that failure to integrate productivity in total quality management (TQM) projects leads to ineffectiveness in management of manufacturing systems. Establishes a generalized manufacturing systems model based on the analysis of the results of literature and industrial surveys. Explores the need to adopt the strategic management approach to develop a productivity management model that could integrate with the existing successful quality management model. Identifies the conceptual and strategical elements of productivity and models them under the name “strategic productivity management” (SPM). Describes the pilot study carried out to validate SPM and explores the future direction of work.
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