Abstract
This research was funded by Institute of Research and Development, Rajamangala University of Technology Thanyaburi. The purposes of this exploratory research were 1) to identify students’ level of the acceptance toward the use of the library mobile application, 2) to examine factors influencing the students’ level of the acceptance toward the use of the library mobile application, 3) to investigate the students’ satisfaction toward the use of the library mobile application, and 4) to suggest some guidelines for future development of the library mobile application at Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi (RMUTT). The 400 students of Faculty of Liberal Arts, RMUTT, who used the library service, were selected by convenience sampling. The research instrument was a questionnaire (IOC = 0.977, α = 0.970). The data were analyzed by percentage, mean, standard deviation, t-test, f-test, Pearson’s correlation coefficient, and multiple regression. The research results showed that the students’ acceptance toward the use of the library mobile application was at high level ( =3.93): attitude ( =4.01), perceived usefulness ( =3.93), perceived ease of use ( =3.91), and intention to use ( =3.86). The overall satisfaction of the students toward using the library mobile application was at high level ( =3.86). According to hypothesis testing, the differences of frequency of use, objectives of use, getting advice, and learning how to use the library mobile application affecting the students’ acceptance of using library mobile application at the level of .05 statistically significant difference. The multiple regression analysis could predict the acceptance of using the library mobile application that perceived ease of use, perceived usefulness, attitude, and satisfaction affected intention to use. In order to increase the performance of the library mobile application, the students suggested that the library mobile application manual in Thai language should be provided, online user support should be available via the application, and full text should be able to be downloaded
Highlights
Information technology and communication are rapidly evolved and used to connect people from all over the world
Low pricing causes more purchasing and more mobile usage [3].According to mobile usage statistics during 2013 – 2017 in Thailand, computer usage declined from 35% to 30.8%, whereas internet usage increased from 28.9% to 52% as well as a number of mobile consumers increased from 73.3% to 88.2% and the internet was accessed via smartphones by 93.7%, via computers by 25.4%, via notebooks by 20.0%, via tablets by 10.2% [ 4].According to these statistics, it indicates that mobile technology is popular and widely used
The research results showed that the students’ new technology acceptance of library services by using mobile application at Faculty of Liberal Arts, Rajamangala University of Technology Thayaburi (RMUTT) was at a high level ( = 3.93)
Summary
Information technology and communication are rapidly evolved and used to connect people from all over the world. As the researcher and librarian, I roughly asked some students who used the library mobile application and it found that they were interested in and satisfied with the library mobile application because they could renew their books at home when they had no classes. They could retrieve and reserve the books they wanted. Some students did not accept the library mobile application because they liked to find and borrow the books by themselves Some said their phones were nearly running out of memory, so they did not want to download any applications. Factors in the information technology acceptance are great significant to explain the users’
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