Abstract

During the COVID-19 pandemic health professionals have found themselves working in a landscape that has been utterly transformed, for good and ill. There have been remarkable advances, such as accelerated research to produce effective treatments and vaccines, and increased use of digital health care. There are also ongoing challenges in many health-care settings, such as staff shortages, the pressures of long waiting lists for routine care, and an exhausted health workforce. Yet whatever the innovations and adversities, compassion and connection remain fundamental to establishing a positive, healing relationship between health-care workers and patients.

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