Abstract
Decades before the literature on marketing for non-profit organization emerged in Journal of Marketing, the New York World's Fair 1939 Corporation undertook the challenge to make the 1939 fair in New York City a truly “world's” fair. That nonprofit organization recognized, from its inception in October 1934, that only a customer-oriented marketing effort could transform a then ash-dump in Queens into a site where 60 nations and international organizations would ultimately construct memorable exhibits alongside showcases prepared by U.S. firms. While such a degree of foreign participation in a U.S. fair was unprecedented, success came largely because the nonprofit sponsors devised and executed a six-part international marketing strategy. This paper is a case study of how that nonprofit managed objectives, strategies, and tactics within an international marketing concept, with lessons still applicable for those managing such events in the 1990s.
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