Abstract
OverviewThe smart city, seen at the end of the 20th century in the West, has become a national policy strategy for social and economic development in Thailand in the first decade of this century. While the central government is overseeing and financially supporting designated cities in Thailand, key business and community leaders in Khon Kaen City have worked diligently but have not yet received all the necessary approvals from the central government for locally‐based smart city initiatives. We demonstrate that direction without a clear policy statement will not produce the intended results. Moreover, the highly centralized bureaucratic management style may result in lost opportunities for Thailand to improve life for its citizens. Thailand needs to completely and successfully overhaul its political system in order to pave the way for a functional democracy, good governance, and responsive bureaucracy before its implementation of smart city policy will produce maximum benefits.
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