Abstract
SUMMARY Discusses the importance of knowledge organization in the context of the information overload caused by the vast quantities of data and information accessible on internal and external networks of an organization. Defines the characteristics of a knowledge-based product. Elaborates on the techniques and applications of text mining in developing knowledge products. Presents two approaches, as case studies, to the making of knowledge products: (1) steps and processes in the planning, designing and development of a composite multilingual multimedia CD product, with the potential international, inter-cultural end users in view, and (2) application of natural language processing software in text mining. Using a text mining software, it is possible to link concept terms from a processed text to a related thesaurus, glossary, schedules of a classification scheme, and facet structured subject representations. Concludes that the products of text mining and data mining could be made more useful if the features of a faceted scheme for subject classification are incorporated into text mining techniques and products.
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