Abstract
In this contribution, the results are presented of a study of the degree of satisfaction among parents of children with a cleft lip and/or palate with care provided for their children. A questionnaire with declarative statements and a number of open questions relevant to treatment received was sent to the 213 members of the workgroup Cleft Lip and/or Palate of the society of the motor-handicapped and their parents. In addition, parents were asked to give a grade for the team who treated their child. The results (response n = 101) indicate that, with respect to a number of aspects, there are differences in satisfaction concerning the care which was provided among the 5 treatment-teams with the most responses. The average grade given by parents for the care provided by Dutch cleft lip and/or palate teams was 7.4. Parents would like to be better informed and treated in a friendlier way.
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