Abstract

AbstractWeb‐based approaches used during software maintenance for testing de‐localized software in a multi‐site environment are described. The supporting infrastructure uses the Internet for communications and project management practices for procedural direction. Processes involve specifying personnel roles and using a configuration management system for test schedules and the handling of test results. Different testing strategies are used during various stages of the maintenance lifecycle; each has benefits and weaknesses. Test results are automated using scripts, and a Web interface is provided to obtain better tracking. This achieves a $24\times7$ operational effectiveness by using automation and regression testing mechanisms, and results in documented cost savings and software quality improvements. Copyright © 2002 John Wiley & Sons, Ltd.

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