Testing a Theory of Sense of Community and Community Responsibility in Non-Profit Organizations

Abstract

This paper attempts to advance our understanding of the experience of community in a non-profit setting by empirically testing a theory of sense of community responsibility (SOC-R) in relation to traditional measures of sense of community [SOC] on outcomes of employee well-being and organizational citizenship. Findings support the notion that SOC is a better predictor of employee well-being while SOC-R more strongly predicts organizational citizenship behavior. The findings add new knowledge to the management literature on the experience of community in organizations, and represent an important contribution to our understanding of the factors that drive employee action and satisfaction at work.