Abstract
Telephone surveys are fast, cost-effective, well received by participants, ensure high response rates and offer good data on client satisfaction. Satisfaction with the service was generally high and examples are given on how service development was influenced by feedback data.
Full Text 
Sign-in/Register to access full text options
Sign-in/Register to access full text options 
Published version (
Free)
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
