Telephone Calls

Abstract

1. Notes on the contributors 2. Acknowledgments 3. Introduction 4. Studying telephone calls: Beginnings,developments,and perspectives (by Luke, K.K.) 5. Part I. Opening telephone calls 6. Recognition and identification in Japanese and Korean telephone conversation openings (by Park, Yong-Yae) 7. On the telephone again! Telephone conversation openings in Greek (by Sifianou, Maria) 8. Telephone conversation openings in Persian (by Taleghani-Nikazm, Carmen) 9. Language choice in international telephone conversations (by Rasmussen, Gitte) 10. Part II. Problem solving, topic management and closing 11. Reporting problems and offering assistance in Japanese business telephone conversations (by Yotsukura, Lindsay) 12. The initiation and introduction of first topics in Hong Kong telephone calls (by Luke, K.K.) 13. Moving towards closing: Greek telephone calls between familiars (by Pavlidou, Theodossia-Soula) 14. Part III. Theoretical and methodological considerations 15. Comparing telephone call openings: Theoretical and methodological reflections (by Ten Have, Paul) 16. Reflections on research on telephone conversation: Issues of cross-cultural scope and scholarly exchange, interactional import and consequences (by Schegloff, Emanuel A.) 17. Subject index 18. Name index