Abstract
Aim: Telepharmacy covered remote care that arose out of necessity during the COVID-19 pandemic, but its usefulness goes further. Material and Method: Descriptive retrospective study on a sample of 220 Spanish patients over two years. Description of the care process of Telepharmacy and home delivery of medication in the health area of Talavera de Reina, which faces challenges such as distance and population aging. Results: The total number of deliveries made was 2.234, 80.600 km of journeys have been avoided in rural areas, which translates into 2.100 hours of travel avoided for patients. The perceived satisfaction of patients with the program was greater than 95%. Conclusion: Telepharmacy applied as telephone patient care, hospital dispensing, and home delivery, has been a useful tool during the pandemic, but it has also been shown to provide quality patient care and solve demographic problems for the health system.
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