Abstract
Rapid advances in telecommunications technology (TT) and its usage have elevated it to a strategic role. This strategic thrust of TT has obvious implications for TT management. This paper reports on a study conducted to identify and analyze the impact of using a distinct steering committee to manage telecommunication technology. Based on statistical analysis of the responses to a survey instrument it is found that having a separate steering committee to manage telecommunication technology has a positive impact on various factors affecting telecommunications usage and management. Implications of our findings for successful TT management are discussed.
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