Telecom data analytics: Informed decision-making: A review across Africa and the USA

Abstract

Telecom data analytics has emerged as a pivotal tool for transforming raw data into actionable insights, empowering telecom operators to make informed decisions and enhance the overall efficiency of their networks. This abstract provides an overview of the comprehensive review that explores the landscape of telecom data analytics in both Africa and the USA. The review delves into the diverse strategies, challenges, and opportunities associated with telecom data analytics in these regions. It examines how advanced analytics techniques, including machine learning and artificial intelligence, are being leveraged to extract valuable insights from vast datasets. The comparative analysis highlights contextual differences in regulatory environments, infrastructure development, and technological landscapes that influence the adoption and implementation of telecom data analytics. In Africa, where the telecom landscape is dynamic and diverse, the review explores how data analytics is playing a crucial role in addressing connectivity challenges, optimizing network performance, and expanding telecommunications services. It also considers the impact of regulatory frameworks and investment climates on the deployment of data analytics solutions. In the USA, a mature telecom market with high technological adoption, the review investigates how data analytics is shaping decision-making processes, improving customer experiences, and contributing to the development of innovative services. It delves into the regulatory landscape, market dynamics, and the role of data analytics in maintaining a competitive edge. Throughout the review, the focus is on identifying best practices, lessons learned, and cross-regional insights that can inform the future trajectory of telecom data analytics. The abstract encapsulates the broader themes of the review, offering a glimpse into the critical role played by data analytics in shaping the telecom industry across Africa and the USA.