Abstract

Abstract Objective: to evaluate the expression of coercion, confidence and satisfaction with the use of telecare. Method: a cross-sectional study was carried out of prevalent cases with elderly residents in the city of Porto Alegre, Rio Grande do Sul, Brazil, who had already used telecare services. The sociodemographic variables used were: gender, age, schooling and marital status. In order to evaluate the perception of coercion, the Perceived Coercion Scale was applied in relation to the use of telecare and those responsible for deciding to use the technology. Confidence in the use of telecare technology and the satisfaction associated with its use were evaluated. Quantitative data analysis was performed using descriptive and inferential statistical measures. Means and standard deviations were used. Differences were assessed by analysis of variance, with a significance level of 5% (p<0.05). Results: the sample consisted of 25 elderly people who used telecare. When evaluating the distribution of the answers obtained, it was found that 11 (44%) of those interviewed did not perceive any coercion associated with their decision. The others had varying perceptions, with an average of 23%. Respondents expressed high confidence and satisfaction with telecare. Conclusion: the decision-making process associated with the use of telecare had a low perception of coercion, combined with high confidence and satisfaction with the use of the technology.

Highlights

  • INTRODUCTIONDiagnosis, which may impair the freedom of individuals to decide what they consider best for According to demographic data the worldwide their care[8]

  • Objective: to evaluate the expression of coercion, confidence and satisfaction with the use of telecare

  • Telecare for the elderly and diagnosis, which may impair the freedom of individuals to decide what they consider best for According to demographic data the worldwide their care[8]

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Summary

INTRODUCTION

Diagnosis, which may impair the freedom of individuals to decide what they consider best for According to demographic data the worldwide their care[8]. The evaluation of the degree long-term care of the elderly[3] This remote care of coercion perceived in the decision-making process technology consists of the use of home-installed and the degree of confidence and satisfaction about equipment such as telephones and fall detectors that the use or non-use of these new assistive technologies allow direct communication with a service center in can generate the possibility of assessing to what the event of an emergency. The Coercion Perception Scale, already translated and validated for Portuguese spoken in Brazil, was adapted for the use of telecare in the present study This scale is composed of four sentences in which the participant must indicate whether they agree or disagree. The average schooling was 13.58 years of study and the mode and median were 12 years (Table 1)

Data collection took place between December
RESULTS
Confidence in technology Satisfaction with use
Findings
The understanding that the elderly should CONCLUSION
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