Abstract

The increasingly widespread use of technology has led to the emergence of phenomena harmful to users such as technostress. Although technostress has already been studied in other contexts, it is still pending study in a university education environment, where the use of information and communication technologies is increasingly widespread. Thus, the objective of this study was to adapt a technostress questionnaire for Spanish university students based on an instrument that had been designed in a Chinese university teaching population. A total of 1,744 Spanish university students from face-to-face and online universities completed the adapted Spanish technostress scale. Factorial analyses suggested the elimination of two items from the original scale and a model made up of five factors that fit, as in the original scale, within the person-environment misfit theory. The reduced scale also showed good internal consistency for all the items and the five resulting factors. These results support the psychometric properties of the reduced technostress scale in university students, and their validity when offering a complete view of the phenomenon in Spain.

Highlights

  • Technostress is as an adaptive disease caused by the lack of ability to deal with new computer technologies in a healthy way

  • The adaptation of the Wang and Li (2019) technostress questionnaire for Spanish students began with a translation of the elements that make up the original scale into Spanish by specialized translators from the Official School of Languages at the University of A Coruña

  • The average age of university students who carried out their studies online was significantly higher (28.71 years) than students who did so through the blended teaching modality (23.09 years); there was a statistically significant difference (t = 13.496, p < 0.01)

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Summary

Introduction

Technostress is as an adaptive disease caused by the lack of ability to deal with new computer technologies in a healthy way. 5) to include “the negative impacts on attitudes, thoughts or behaviors, caused directly or indirectly through technology,” allowing a sufficiently broad definition of the phenomenon to incorporate successive technological advances. In the Spanish sphere, Salanova (2003) considers technostress as:. A negative psychological state related to the use of ICT or a threat to its use in the future. This state is conditioned by the perception of a mismatch between demands and resources related to the use of ICTs leading to a high level of unpleasant psychophysiological activation and the development of negative attitudes towards ICT (p. 231).

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