Technostress and information and communication technology usage among librarians in Nigerian universities

Abstract

Purpose This paper aims to investigate technostress and information and communication technology (ICT) usage among librarians in Nigerian universities. Design/methodology/approach Descriptive survey research design was used for the study. Questionnaire was used for data collection. The data generated were analyzed using mean, frequency count and percentage. Findings A moderate extent of psychological, emotional and physical technostress was found among the librarians. The findings further revealed that technostress among the librarians could be reduced through organizational and technical support and the involvement of librarians in the ICT implementation process. The hypotheses tested revealed that there was a significant relationship between technostress and ICT usage among the librarians; female librarians exhibit a higher extent of technostress than male librarians, and there is no difference in the extent of ICT usage between male and female librarians in Nigerian universities. Practical implications Librarians cannot effectively use ICTs if they exhibit technostress. Originality/value The work is a creative attempt to know the difference in the extent of technostress and ICT usage among male and female librarians in Nigerian universities.