Technology in Higher Education Administration 25 Years of Leveraging Changes to Content Delivery

Abstract

Content delivery in higher education has changed drastically over the past 25 years. The primary focus at the foundation of such change in content delivery results from the ubiquity of technology in all aspects of the society, from business to education. The changes have been made to facilitate student learning, improve user performance, while simultaneously reducing costs. This chapter focuses on the changes made to content delivery, placing emphasis on: relating the features of content delivery showing the most change; demonstrating the impact of technology on content delivery; assessing the role of institutional leaders facilitating change in content delivery; evaluating policies shaping the integration and impact of technology on content delivery; and outlining the issues, trends and controversies impacting content delivery. This chapter will conclude with solutions, recommendations and future research directions.