Abstract

Abstract Mobile applications are utilized by urban educators as a means to encourage environmentally friendly behaviours among city dwellers. To enhance their effectiveness, they should meet the needs of their potential users. This qualitative survey research studied urban population of the Tricity metropolitan area intended identify the perspective of residents regarding the areas that require intervention. It focuses in the potential of mobile applications in promoting pro-environmental education, particularly in areas deemed sensitive by city residents and city users. The research framework is founded on action research. The data collection technique used a survey conducted through a research panel among 821 residents and users of the Tricity metropolitan area. The data was analysed by looking at the relevance of urban challenges and related areas of support. The results of the research were that 12 areas of city functioning perceived as needing improvement were identified and emotionally relevant among the 13 indicators analysed. In conclusion, 12 educational areas of city functioning were identified as relevant for the design of mobile applications related to environmental education. The results may also serve as a basis for developing instructional environmental education for urban educators to support local policies to address the climate crisis and encourage pro-environmental behaviour among urban residents.

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