Abstract
Emerging technologies present an increasing assortment of approaches to support and enrich learning environments. The purpose of this study was there-fore to investigate the impact of technology as an educational tool for tourism in-formation. Based on content analysis a total of 22 studies on technology and tourism published over a 12 year period from 2006 and 2018 were examined, systematically presented and discussed. The presented study was qualitative in nature. It highlighted the extent to which travellers have embraced technology for tourism information searches and sources. Recurring trends based on review of literature were identified. Two main themes were observed, first, being technolo-gy in tourism education and second, being the use of user-generated content in tourism. In conclusion it can be established that learning about travel and tourism through social media was not only for travellers who depend on tourism information but also tourism companies who depend on traveller re-views and marketing promotions for their facilities.
Highlights
Emerging technologies present an ever escalating variety of means to support and enrich learning environments [14]
This research spanned over a 12 year period from 2006 to 2018 critiquing published research on the impact that the introduction of technology especially social media has had on tourism education
This study reviewed multiple sources that re-enforced the notion that consumption of tourism information greatly depends on technology through the internet and outlets that include social media
Summary
Emerging technologies present an ever escalating variety of means to support and enrich learning environments [14]. The use of social media in facilitating the education process is neither a new phenomenon nor restricted to a single field of study as it has been adopted in various contexts which include, medical education [4]. This shows the amount of attention that education through social media has received and why it is considered relevant in facilitating and enhancing the educational process. The present study focuses on the introduction of technologies such as social media in educating beneficiaries of tourism referring to travelers and tourism organisations. The introduction of technology in music iJES ‒ Vol 7, No 2, 2019
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