Technology and the Illusion of Saving Time

Abstract

IN THESE TOUGH economic times, everyone is looking for ways to be more efficient and cost-effective. Unfortunately, efficiency often comes at a cost, a cost that may destroy the essence of what you are trying to achieve. The greatest lesson in life is learning to do what you need to do, when you need to do it, whether you want to or not (Covey, 1990). I recently presented at a conference in Las Vegas where they had kiosks, similar to the ones that you find in the airport, where you could self-register for a room at the hotel.