Technology and communication ethics: An evaluative framework

Abstract

Technical communication scholars have argued that communication skills can be used to promote and enhance ethical uses of technology. This essay articulates a related view: technical communicators should remain cognizant of the ways that technologies can inhibit ethical communication practices. The author proposes a framework for evaluating the degree to which communication technologies promote ethical communication. This framework's applicability is then demonstrated in an explication of the ethical problems associated with “Caller Identification.”;